In the competitive Hong Kong retail landscape of 2026, a successful pop-up store is no longer just about product display—it is a masterclass in Time Management and Customer Experience (CX) . Leading Korean beauty brand Medicube recently set a new standard for smart retail during their high-profile product launches at Hong Kong’s most iconic landmarks, including Harbour City, MOKO, Hysan Place, and Times Square . By implementing THE GULU’s professional queue management s

Event Crowd Management: The CHIIKAWA Pop-up Store Sensation in MOKO Plaza – How THE GULU Handled 22,500 Bookings in Record Time The CHIIKAWA BABY Pop-up Store recently arrived at MOKO in Mong Kok, drawing massive crowds of fans eager to visit and purchase limited-edition merchandise. To ensure orderly crowd control and a premium visitor experience, the organisers utilized THE GULU’s Online Booking and Time-Slot Entry System . Through THE GULU, participants could register onl

At Tsang Tsui Columbarium, the queue for the burning furnace area was supported by THE GULU digital queue management system, enabling a more structured and transparent waiting process.

A Sudden Surge in Gold Shop Queues Recent news reports highlighted long queues forming outside gold shops in Hong Kong as global uncertainty pushed gold prices higher. According to reporting by HK01, a gold shop in Yau Ma Tei saw nearly 20 people queuing outside the store, with customers waiting around half an hour before entering the shop to conduct transactions. The queues were driven not only by customers looking to purchase gold but also by people selling gold while price

THE GULU Queue management system has been incredibly helpful, making the event run more smoothly! Caritas Wu Cheng-chung College - Digital Education Technology Series: E-Learning Education

In response to the recent surge in gold prices and the resulting long queues, THE GULU is announcing its collaboration with Chong Kee...

THE GULU has extended its expertise beyond the restaurant and education sectors and now actively serves the healthcare industry.

To ensure smooth on-site operations and enhance the queuing experience for customers, Medicube partnered with THE GULU to provide profession

THE GULU’s queuing service provided significant improvements in operational efficiency and customer satisfaction for Komeda's Coffee.

THE GULU is honoured to support and contribute, promoting digital transformation and enhancing efficiency to these important social efforts.